Return policy

  1. Returns accepted:

    • Products purchased directly from Zanif can be returned within 30 days of receipt of the order.
    • The products must be in their original condition, unused and in their original packaging.

  2. Return process:

    • To initiate a return, please contact our customer service at.
    • Please provide your order number and reason for return.
    • A return label will be provided to facilitate the returns process.

  3. Refunds:

    • Once we have received and inspected the returned product, a refund will be issued to the original method of payment.
    • Refunds are typically processed within 5-7 business days from receipt of the returned product.

  4. Non-refundable items:

    • Some items cannot be returned, such as promotional or personalized products.
    • Initial shipping charges are non-refundable.

  5. Customer service :

    • Our customer service team is available to answer all of your questions and concerns regarding returns. Please do not hesitate to contact us for any further assistance.

Thank you for your trust in Zanif. We continually strive to provide you with an exceptional shopping experience and are here to help you every step of the returns process.